Privacy Policy jndy8

2. Personal Information We Collect

jndy8 collects several categories of personal information for the purpose of providing safe services, complying with regulatory requirements and improving the user experience:

• Registration information: full name, date of birth, identification card number (MyKad), email address, mobile phone number and an encrypted password.
• Financial information: details of the deposit and withdrawal methods you use, transaction records and payment history via Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency.
• Identity verification information (KYC): copies of identification documents, proof of residence and any supporting documents required for the account verification process.
• Game activity data: betting records, game logs, account usage alerts and any information related to your online gambling activity on the jndy8 platform.
• Technical data: IP address, device type, operating system, web browser, cookie data and login session information.

We do not collect personal information beyond what is required for service operations and legal compliance. All sensitive information such as passwords and identification documents is stored in encrypted form and can only be accessed by authorised staff.

3. Purpose of Data Collection and Processing

The personal information we collect is used for the following purposes:

• Creating and managing your jndy8 player account, including the registration process, login and identity verification.
• Processing deposits and withdrawals securely and verifying all financial transactions carried out through the platform.
• Complying with legal requirements relating to anti-money laundering (AML), fraud prevention and know your customer (KYC) requirements under the international licensing we adhere to.
• Providing effective customer support services via live chat and email in Malay and English.
• Sending account-related notifications, promotions and relevant service updates to you.
• Analysing platform usage patterns for the purpose of service improvement, security and user experience.
• Identifying and preventing any fraudulent activity, account misuse or violations of the terms of service.

4. Sharing Information with Third Parties

jndy8 does not disclose your personal information to third parties without your consent except in the following circumstances set out by law and operational requirements:

• Payment providers: transaction information is shared with payment processors used to facilitate deposits and withdrawals, including providers of Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency platforms.
• Regulatory authorities: jndy8 may be required to disclose certain information to regulatory bodies or legal authorities when ordered to do so under applicable law.
• Technical service providers: third parties that assist in platform operations such as cloud computing services, analytics and cybersecurity, who are bound by strict confidentiality agreements.
• Game partners: game software providers may receive the minimum technical data required to ensure games function correctly and securely.

5. Data Security Measures

The security of your personal information is a top priority for jndy8. We implement various technical and procedural measures to protect your data from unauthorised access, loss, disclosure or alteration:

• 256-bit SSL encryption for all communications between your device and jndy8 servers.
• Password storage using one-way hashing that cannot be reversed.
• Two-factor authentication (2FA) is available to protect player accounts.
• Continuous security monitoring and periodic internal audits.
• Strict access controls — only specifically authorised staff may access player data.
• Established incident response procedures to address any data breaches.

While we take all reasonable steps to protect your data, no security system can guarantee absolute protection. You are also responsible for keeping your jndy8 account password and login details confidential.

6. Data Retention Period

jndy8 retains your personal information for as long as your account is active or as long as it is needed to provide services to you. We also keep certain records for periods set by law and regulatory requirements, including AML and KYC compliance requirements.

When you close your jndy8 account or when information is no longer needed for the purposes stated, we will delete or anonymise your personal information within a reasonable time, unless there is a legal obligation to retain it.

8. Cross-Border Data Transfers

As jndy8 operates under an international licence, your personal information may be processed or stored on servers located outside Malaysia. In such cases, we ensure that these data transfers are protected by adequate contractual safeguards and compliance with recognised international data protection standards.

Every cross-border data transfer is carried out in accordance with strict security requirements and does not affect your privacy rights as a jndy8 player.

9. Amendments to the Privacy Policy

jndy8 reserves the right to amend this Privacy Policy from time to time to reflect changes in law, operational practices, or the services we offer. Any material changes will be communicated to you via your registered email or a clear notice on the jndy8 website.

The date this policy was last updated is shown at the top of this document. Your continued use of the jndy8 platform after any changes take effect will be considered your acceptance of those amendments. We encourage you to review this policy from time to time.